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Today 01/14/2019. I went to firestone for a oil change i had two different coupons. They usually would match just about any, but every since this new young man been there he doesn't wanna honor certain ones. So i gave him one and he said he will not honor this because...
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BSRO Social
BSRO Social

Thank you for contacting Firestone. We are sorry to hear about the negative experience you had at our Brooklyn Park location and we would like to help. If you could email us a...

1.0
#1448143
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1995 purchased six tires for my motor home. After ten thousand miles they one at a time started to blow out.Firestone said it was road hazard debris.A class action suit followed to try to get Firestone to recall these because many people were having the same problem.It...
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#1396808
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On 11/3/18 I made an appointment with Beniceia at the Firestone 608 Valley Hill Rd Riverdale ,Ga for a wheel balance and rotation. She gave a appoint time at 10:00am. I arrived she told me there were 3 other appointments ahead of me. I chose to come back. On 11/7/18,I...
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BSRO Social
BSRO Social

Hello, We are truly sorry to hear of this negative employee feedback. We would like to ensure this is addressed. Please, email us at, socialcare@bfrc.com, with complete detail...

1.0
I liked
  • Smooth riding
#1395678
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They told me they where looking for the part me and my dad found the part faster then they could they told me there working on it 1.5hr go buy and they finally tell me they found the part at the same place *** guys are dumb as *** and tell me it will be another 2hrs or...
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BSRO Social
BSRO Social

Hello, We are truly sorry to hear of this negative experience you had at one of our corporate locations. We would be happy to offer our assistance. Please, email us at, social...

1.0
#1390658
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Was Sold a set of 50k mile run flat tire and apparently usless warranty only got 30k miles out of them and the warranty did not apply as there was no tread to get a prorated rate. But yet only got 30k miles from a 50k mile tire. I do not understand also as i was just...
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BSRO Social
BSRO Social

We would be happy to look into this warranty issue on your behalf. Please, email us at, socialcare@bfrc.com, with full details, your contact information, and any applicable in...

1.1
#1350854
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I got ripped off at Firestone in Las Vegas. I spent more than $2,000 for tires & oil changes in the past 24 months. I'm a very royal customer until I realized that they are milking extra sales on most of my tires. I trusted Firestone until I check with other auto...
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BSRO Social
BSRO Social

We would like to hear more about the issues you have described. Please, email us at, socialcare@bfrc.com, with the details you have provided here, your contact information, an...

#1279168
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Resolved
I have been dealing with Firestone for over 15 years. I scheduled a time to bring my 2008 wrangler in for a front brake caliper hanging up. Brought it in while the problem was occurring. Told Shawn they can have it for the day. Got a call from Shawn, said I needed...
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BSRO Social
BSRO Social

We definitely understand your frustration and would like to offer our assistance. Please, email us at, socialcare@bfrc.com, with the details you have provided here, your conta...

1.9
#1264602
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My son took his truck in to be repaired for over heating. He paid $100 for engine diagnostics, which they told him engine was fine and he needed a new radiator fan. He paid for fan and oil change. Four days later truck overheated again. He had truck towed back to...
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#1088355
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Firestone Tires - Buy tires and act like you're a criminal when you come getting repaired rude to you and ain't

People are rude I'd like to Los Angeles help you just straight-up lazy and rude and rude
1.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1052957
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Yup. I had front tires replaced after inspection. Car ran rough n brought it in as coolant was draining. They put new radiator hose on n it blew spewing fluid out n steam all over engine. Guy across street at Abes Auto told me radiator was broke n he couldn't keep my...
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1.3
#979210
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