Not resolved
1.8
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
0 comments

Satuarday I took my car to Firestone in Humble, Texas, on 1st street, for a wheel aligment after getting new tires.The alignment was't done correctly so I end up having to go bring it back on Monday for them to recheck it.

Upon their recheck, they said nothing was wrong with the alignment that i had a bad tire and to take it back to Goodyear where i bought the tires....

I took off from work to do just that today to only find out (after 3 hours) with a computerized copy that the wheel alignment was never done!!!!So, I took it to another Firestone ( where i initially purchased the lifetime alignment), they fixed it in under a hour.

This person wrote the review because of poor customer service at Firestone Tires and attached photo s. Reviewer claimed that he or she lost $170 and wants Firestone Tires to offer any options to resolve the issue.

The most disappointing in user's experience was poor. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Firestone Tires and firestone tires wheel alignment for you to read. This information may help you with your purchase decision.

Had an Experience with Firestone Tires?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Speedway Gas Station - Ripped off at the Speedway Diesel pump Speedway Gas Station "The sign clearly says $2.29, the pump charged $2.399.When i spoke with the cashier she said others also complained..." Read more Maaco - Overspray Maaco "I spoke the mando, the so called operator, i submitted a 1996 red ford mustang, and to save some money i told him not to paint the door jambs or..." Read more Brakes Plus - Oil Change Review from Denver, Colorado Brakes Plus "Went in for a routine oil change. While waiting two other customers came in to pick up their cars and they both had other "issues". I heard the manager on..." Read more Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone Interstate National Dealer Services "This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a..." Read more Cricket Wirelss - Cricket Wireless Cricket Wirelss " In 2016 I purchased 2 cricket LGEscape 2's.I included the additional purchase for each phone the Walmart Care Protection plan. This week both phones ended up with issues making..." Read more Lbc Express - I RETURNED MY ITEM TO LAZADA LAST JULY 3. Lbc Express "I contacted Lazada and they said that they didn't receive the returned item, and they are waiting for LBC to send it. Like wtf LBC? "July 05, 2017 Forwarded to..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more Yamaha Motor - Corrupt Yamaha four stroke F115 outboard engine 2013 Yamaha Motor "I purchased 2 Yamaha four stroke F115 outboard engines from Yamaha dealer in Abu Dhabi " Alyousuf " October 2013. Regular and timely service done with them with no reported..." Read more