Satuarday I took my car to Firestone in Humble, Texas, on 1st street, for a wheel aligment after getting new tires.The alignment was't done correctly so I end up having to go bring it back on Monday for them to recheck it.
Upon their recheck, they said nothing was wrong with the alignment that i had a bad tire and to take it back to Goodyear where i bought the tires....
I took off from work to do just that today to only find out (after 3 hours) with a computerized copy that the wheel alignment was never done!!!!So, I took it to another Firestone ( where i initially purchased the lifetime alignment), they fixed it in under a hour.
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|Value for money|
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What I liked
What I disliked
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Review category
- Service Centers and Repairs
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