Firestone Tires Phone Numbers and Emails

Toll-Free Number:

  • (844) 256-6299
  • (844) 658-0724
  • (844) 251-0765
  • (800) 847-3272
  • (844) 266-2464
  • (800) 367-3872

Firestone Tires Email:

info@firestonetire.com
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Firestone Tires Website:

Firestone Tires Help Center:

Corporate Office Address:

Bridgestone Americas Inc
535 Marriotte Drive P.O. Box 140990
Nashville, Tennessee 37214-0990
United States

Firestone Tires Rating Based on 102 Reviews

Rating details

1.6
more details
Product or Service Quality
Value for money
Price Affordability
Advertised vs Delivered

Rating stats

Rating trend

How Good is Firestone Tires's Customer Service?

ANTHONY M Ebt
ANTHONY M Ebt
Feels Disappointed | Jul 07, 2023

they kept my truck...jeep compass for 2 weeks...could not fix it...towed it to jeep ....
THEY FIGURED IT OUT IN 2 DAYS.. I WAS SUPPOSE TO GET REIMBURSED FOR MY LYFT
EXPENSE...THEY ARE SCREWING ME AROUND...THE DISTRICT MGR FABIOLA...IS NO HELP SND WENT ON VACATION AND DIDNT GIVE ME ANY HEADS UP OR NOTHING...I SPENT ALL MY SAVINGS ON THIS...AFTER 2 WEEKS.
STILL HASNT RECD MY REIMBURSEMENT
CALL ME AT 630 864 ****. ANTHONY MCGOWAN
1350. N BLUEMOIND RD

Read full quote
Collier Kaq
Collier Kaq
Feels Satisfied | Mar 08, 2023

The customer service agent was very nice and knowledgeable. She listen and ask questions and she was very professional

Read full quote
Melisa Lkd
Melisa Lkd
Feels Satisfied | Feb 08, 2023

It was good

Read full quote
Tracey Q Boq
Tracey Q Boq
Feels Neutral | Nov 17, 2022

Overall they're pretty much on the ball however yesterday was unacceptable

Read full quote
Marianela Khg
Marianela Khg
Feels Neutral | Nov 08, 2022

It wasn't the tires, it's the warrantys. It was the service I got and the results.

Read full quote

Summary of Firestone Tires Customer Service Calls

636 TOTAL
CALLS
01:19 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firestone Tires?

Staff Question:

  • “Mistreatment and denial of service”
  • “Customer service issue”
  • “Complaint about service”

Payments and Charges Question:

  • “Payment”
  • “Make a payment”
  • “Billing”

Product/ Service Question:

  • “Tire defect”
  • “Damages done to my car by Firestone in Boca Raton Florida”
  • “Firestone did work on my car, didn't fully tightly the leg nuts and they came off while driving down the road”

Request for Information Question:

  • “Appointment”
  • “Warranty question”
  • “Car concern”

Cards Question:

  • “I want to get a card”
  • “Credit card”
  • “Trying to get my card number”

Refund Question:

  • “Money back”
  • “Refund info”
  • “Refund”

Account Question:

  • “Balance”
  • “Check balance”

Employment Question:

  • “Did a faulty brake job for $536 on my vehicle a month ago the brakes are not correct the rotors and pads and they are not honoring the warranty and trying to tell me there's something else wrong with the car when there's not”
  • “Vehicle sound different before Firestone did the break job”

Shipping and Delivery Question:

  • “I didn't get my card”

Activation/ Cancellation Question:

  • “Cancel credit card”

Other Question:

  • “Wrong tires were sold to us”
  • “To file a complaint”
  • Put on wrong tires after waiting a week for tires .

Compare Firestone Tires To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Mavis Discount Tire image
2071 reviews
1.7
Goodyear image
300 reviews
1.6
Discount Tire image
785 reviews
2.1
Write a review
Do you have something to say about Firestone Tires? What happened? What can we help you with?
Submit review Don't show this popup