Contact Firestone Tires Customer Service
Firestone Tires Phone Numbers and Emails
Toll-Free Number:
-
(844) 256-6299
-
(844) 658-0724
-
(844) 251-0765
-
(800) 847-3272
Firestone Tires Email:
info@firestonetire.com
Contact Information
Firestone Tires Website:
Firestone Tires Help Center:
Corporate Office Address:
Bridgestone Americas Inc
535 Marriotte Drive
P.O. Box 140990
Nashville,
Tennessee
37214-0990
United States
How Good is Firestone Tires's Customer Service?
Summary of Firestone Tires Customer Service Calls
636
TOTAL
CALLS
CALLS
01:19
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Firestone Tires?
Staff Question:
- “Mistreatment and denial of service”
- “Customer service issue”
- “Complaint about service”
Payments and Charges Question:
- “Payment”
- “Make a payment”
- “Billing”
Product/ Service Question:
- “Tire defect”
- “Damages done to my car by Firestone in Boca Raton Florida”
- “Firestone did work on my car, didn't fully tightly the leg nuts and they came off while driving down the road”
Request for Information Question:
- “Appointment”
- “Warranty question”
- “Car concern”
Cards Question:
- “I want to get a card”
- “Credit card”
- “Trying to get my card number”
Refund Question:
- “Money back”
- “Refund info”
- “Refund”
Account Question:
- “Balance”
- “Check balance”
Employment Question:
- “Did a faulty brake job for $536 on my vehicle a month ago the brakes are not correct the rotors and pads and they are not honoring the warranty and trying to tell me there's something else wrong with the car when there's not”
- “Vehicle sound different before Firestone did the break job”
Shipping and Delivery Question:
- “I didn't get my card”
Activation/ Cancellation Question:
- “Cancel credit card”
Other Question:
- “Wrong tires were sold to us”
- “To file a complaint”
- Put on wrong tires after waiting a week for tires .
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Firestone Tires